Online Casino FAQ – Frequently Asked Questions about Casinos
How secure is my deposit?
As long as you choose one of the reputable online casinos we recommend, your money is very safe there. No well-positioned provider would ruin its reputation by cheating its customers out of their money.
How can I prevent tampering with my credit card information?
Online casinos have very high security standards, and the risk of tampering is lower than, for example, with a less well-known online shop. However, if you want to be on the safe side, you can choose other deposit options, such as the popular paysafecards, which work on the principle of topping up a prepaid mobile phone and can be purchased for cash at thousands of retail outlets. E-wallet providers like Neteller (a type of online bank account) are also interesting.
What if I want to withdraw winnings?
Casinos offer many options for this as well. A chargeback to a credit card, a transfer to a bank account or to the e-wallet provider Neteller or Moneybookers, or you can have a bank check sent to you.
How does the free play capital work?
This play capital is available for a limited time. Winnings can be withdrawn by the player if they subsequently make a minimum deposit.
How do I know if the casino isn’t letting me win in the initial phase only to take my bonus back later?
The games you play in the initial phase are the same as later, and the same random number generator is used. Such a practice, in which the player initially receives a higher payout, violates the regulations of all regulatory bodies and will not be tolerated.
Is online casino gambling legal?
Casino providers are based in countries where gambling is legal. Players are responsible for complying with the legal regulations in their place of residence. In practice, however, it is impossible for lawmakers to control who gambles online.
